Direct Response Marketing, Inc.

Direct Response Marketing, Inc. (DRM), an established affiliate of Carroll Enterprises, Inc., is a pioneer in the telesales insurance industry.

DRM concentrates on building successful client relationships focused on the specific needs of the client, and supported by superior customer service.

Capabilities include Outbound Teleservices, Inbound Teleservices, Web-based Call Services, Licensed Insurance Agents and Staffs, Licensed Broker Agency (Corporate), Script Writing, Sales Training for Inbound and Outbound TSRs/CRSs, Customer Service Training, Reporting and Analysis, Teleservices Operational Review and Analysis, Sales Effectiveness Monitoring, and System Design and Management.